SOP? What SOP? Most military chaps will know “SOP” to mean “Standard Operating Procedure”. SOPs are the backbone for getting things organised and done well. In leadership and psychology literature, SOPs serve as substitutes for leadership because they mitigate bad leadership while also providing guide rails for inadequate expertise in team members. Good SOPs prevent […]

Where change is concerned, leaders play many roles. One important role is that of noticing shifts in the landscape and deciding how to respond to these shifts. It is easier said than done. Not everyone notice shifts in the landscape. Just take the public transport and you will see many people too glued to their […]

The Voice of Leadership Recently, I was introduced to the Five Voices of leadership. I like the essential elements of this simple concept: We each have a unique voice of leadership. This personal voice comprises five key voices characterised as pioneers, connectors, guardians, creatives, and nurturers. Each of these different voices has its own volume […]

“I mean it when I say I want to serve u, so please make use of it. :)” A friend of mine sent this message to me a week ago. It has perplexed me ever since. A crippling work situation Backing up a bit for context, I have been on crutches for the past month. […]

Herzberg’s 2-FACTOR MODEL In Herzberg’s 2-Factor Model of motivation, there are things we want in order to feel somewhat normal. If we don’t have those things, we are dissatisfied. Yet having too much of those things does not mean we will become satisfied. We call those things hygiene factors. Hygiene as Motivation Hygiene factors as […]

The 114th National Day Address of Bhutan I love the 114th National Day address of Bhutan! I am sure many Bhutanese are thinking on what the King of Bhutan covered on 17 Dec 2021. There is much to reflect and unpack for all Bhutanese. As a “chilip” (or foreigner), I took away three key themes […]